欧洲航空公司协会的一份报告称，在欧洲所有大型航空公司中，英国航空 去年平均每名乘客丢失行李数目位列榜首。
British Airways lost more bags per passenger last year than any other large airline in Europe, according to a report from the Association of European Airlines.
英国航空运输用户委员会呼吁，编制一份包含全球所有航空公司丑行的排名推荐，敦促它们改变服务。它表示，欧盟委员会发布涵盖欧盟范围的排名推荐，是一个好开端。
The Air Transport Users Council in the UK called for the publication of name and shame league tables for airlines around the world in order to lead a drive for improved performance. It said European Union-wide league tables published by the European Commission would be a good place to start.
欧洲航空公司协会的统计数据显示，去年，英国航空平均每千乘客丢失行李23件。相比之下，葡萄牙航空每千名乘客丢失行李21件，汉莎航空为18.1件，法国航空为16.6件。
The AEA statistics show that BA lost 23 bags per 1,000 passengers last year compared with 21 at TAP Air Portugal, 18.1 at Lufthansa and 16.6 at Air France.